1. General
All services provided to oliveres1.de for the customer or visitor are carried out exclusively on the basis of the following general terms and conditions. Deviating regulations only apply if they have been individually agreed between Oliveres1 and the customer.
2. Conclusion of contract
2.1 The offers in the online shop represent a non-binding invitation to the customer to order goods in the online shop.
2.2 By ordering the desired goods online, the customer makes a binding offer to conclude a purchase contract.
2.3 Oliveres1 confirms receipt of the order immediately, at the latest after receipt of the order. The order confirmation and the acceptance of an order by telephone do not constitute a legal acceptance on our part. We only accept the offer when we bring the goods to you for dispatch. You will receive a written shipping confirmation by email. However, the customer is bound to his offer for a maximum of 14 days, unless other agreements have been made (reorder, delivery when available again).
2.4 The subject of the contract is the goods ordered by the customer. With regard to the quality, the offer description applies, otherwise Section 434, Paragraph 1 Sentence 3 BGB applies.
3. Return costs agreement, right of withdrawal, exclusion of the right of withdrawal
Agreement on the payment of costs: If you exercise your right of withdrawal, you will have to bear the regular costs of return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 euros or if the price is higher have not yet provided the consideration or a contractually agreed partial payment for the item at the time of cancellation. Otherwise, the return is free for you.
4. Delivery
4.1. All items will be delivered immediately if available from stock. Your order will be delivered to the countries within the European Union that can be selected during check-out.
4.2. The delivery time within Germany is usually 48 hours, unless otherwise stated.
The delivery time within the European Union is at least 48 hours from the order, plus the parcel delivery times of the logistics company used. You can obtain further information using the tracking number on the shipment tracking or on the information pages of the respective logistics provider.
4.3. If an item is unavailable at short notice and is therefore not available, we will inform you by email about the expected delivery time or offer you an alternative item.
5. Packaging & shipping costs
The provisions for packaging and shipping costs apply.
6. Payment, retention of title
6.1 All prices shown are gross prices in euros and include the statutory VAT of the Federal Republic of Germany of 19% or 7%. Prices are valid on the day orders are submitted.
6.2 The payment methods offered at check-out apply. When the order is completed, a pre-authorization takes place, which is authorized when the invoice is created. This takes place at the same time as the release for dispatch. You will receive a separate message about this. In addition, the payment terms of the service providers PayPal Inc. and Stripe Inc. apply.
6.3 The delivered goods remain our property until full payment has been made (retention of title according to §§158, 449 BGB). The customer must inform us immediately about third-party enforcement measures against the reserved goods and hand over the documents necessary for an intervention; This also applies to impairments of any other kind. Regardless of this, the customer must inform third parties in advance of the existing rights to the goods.
7. Warranty
If subsequent fulfillment is carried out by means of a replacement delivery, the purchaser is obliged to return the goods that were first delivered to us within 30 days at our expense. The defective goods must be returned in accordance with legal regulations. We reserve the right to claim damages under the legally regulated conditions. Subsidiary agreements are only valid in written form.
8. Liability for defects
8.1 Oliveres1 is liable in cases of intent or gross negligence in accordance with the statutory provisions. Liability for guarantees occurs regardless of fault. The online shop is liable for slight negligence exclusively in accordance with the provisions of the Product Liability Act, due to injury to life, body or health or due to the violation of essential contractual obligations. However, the claim for damages for the slightly negligent violation of essential contractual obligations is limited to the foreseeable damage typical for the contract, unless due to the violation of life, body or health. The online shop is liable to the same extent for the negligence of vicarious agents and representatives.
8.2 The regulation of the preceding paragraph (8.1) extends to compensation for damages in addition to performance, compensation for damages instead of performance and claims for compensation for wasted expenses, regardless of the legal basis, including liability for defects, delay or impossibility.
9. Data protection
Our data protection declaration applies. See under data protection declaration.
10. Copyright
The content and works on these pages created by Oliveres1 are subject to German copyright law. Reproduction, processing, distribution and any kind of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. If the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you notify us accordingly. If we become aware of any legal violations, we will immediately remove such content.
11. Content and links on our pages
11.1 The contents of our pages were created with the greatest care. However, we cannot guarantee that the content is correct, complete or up-to-date. As a service provider, we are responsible for our own content on these pages in accordance with general laws in accordance with Section 7, Paragraph 1 TMG. However, according to Sections 8 to 10 TMG, as a service provider we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general law remain unaffected. However, liability in this regard is only possible from the time of knowledge of a specific legal violation. If we become aware of any corresponding legal violations, we will immediately remove this content.
11.2 Our offer contains links to external third-party websites over whose content we have no influence.
We cannot therefore assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages.
The linked pages were checked for possible legal violations at the time of linking. Illegal content was not apparent at the time of linking. However, permanent control of the content of the linked pages is unreasonable without concrete evidence of a legal violation. If we become aware of any legal violations, we will immediately remove such links.
12. Final provisions
The validity of the UN Convention on Contracts for the International Sale of Goods is excluded; German law applies. With an order, the general terms and conditions of the online shop are accepted.
If the customer does not have a general place of jurisdiction in Germany or another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our registered office in Rheinberg.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.